Privacy Policy

Please Note:
UPDATED EFFECTIVE December  2016

This Privacy Policy tells you about Consignment King, LLC policies and practices for the collection, use and disclosure of information we collect about you through our site and services, including the website www.ConsignmentKing.com. By using our sites and services, you agree to the terms of this Privacy Policy and you consent to the processing of information about you as described here.

Information We Collect

Information you give to us.
When you register and buy or sell gear, we ask you for the following information:

  • name and physical address
  • Email address and telephone number
  • Login and password and
  • Social Security number or tax identification number, for certain sellers to whom we are required by law to provide a 1099-k.

Information we collect when you use our sites and services.
We may collect information about the way you interact with our sites, services, content and advertising, including computer, browser and connection information, statistics on page views, traffic to and from our sites, ad data, IP address and standard web log information.

We may obtain information from or about you in other ways. For example, we may verify user information with a service provider or combine your information with information we collect from other companies. Also, you may send us correspondence, testimonials, photos, blogs, writings, customer satisfaction surveys or customer service communications.

How We Use Information

Our primary purpose in collecting personal information is to provide you with a safe, efficient and customized experience. We may use the information we collect to:

  • provide the services and customer support you request
  • resolve disputes, collect fees and troubleshoot problems
  • prevent potentially prohibited or illegal activities and enforce our policies
  • customize, measure and improve our sites, services and advertising
  • tell you about our services and those of our corporate family, service updates, targeted marketing and promotional offers based on your communication preferences
  • compare information for accuracy and verify it with third parties and
  • comply with applicable laws

How we share information

We share information between our buyers and sellers that allow them to complete a sale, like name, shipping address and other information that might be included on the gear. We may also disclose personal information to respond to legal requirements (for example, a court order or subpoena) or in the good-faith belief that disclosure is legally required, enforce our policies, establish or exercise our legal rights or protect anyone's rights, property or safety. We may also share your personal information with:

  • Members of  PayPal, Bill Me Later or Shopping.com to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications. Members of our corporate family will use this information to send you marketing communications only if you've requested their services.
  • Service providers under contract who help with our business operations (such as credit card processing, delivery services, cancel and reissue, or bill collection).
  • Co-brand partners for certain sites, events or listings. When we identify a co-brand partner for a site, event or listing, you agree that we may share contact information and transaction data with that partner. Information shared with a co-brand partner is subject to their privacy policy. We do not control the privacy policies of co-brand partners and we encourage you to review their privacy policies.
  • Marketing partners for certain sites, events or listings where you agree during checkout that you would like your information shared for their marketing purposes. We may share your contact information and transaction data  with the marketing partner identified in checkout. Information shared with a marketing partner is subject to their privacy policy. We do not control the privacy policies of marketing partners and we encourage you to review their privacy policies.
  • Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service).
  • Other business entities, should we plan to merge with or be acquired by that business entity or sell assets. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.

Cookies and web beacons

When you first use our sites and services, Consignment King may send a cookie to your computer that identifies you as a unique user. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to store your preferences, identify you and maintain your signed-in status, and provide you with a more personal and interactive experience. You can set your browser to refuse cookies or delete persistent cookies by following your browserfollowing your browser's help instructions. If you choose to disable cookies, some of our services may not work properly and you may not be able to buy and sell gear.

We work with companies who may use cookies and web beacons to collect anonymous information that helps us measure and improve our content and advertising effectiveness. We use the services of Yahoo and Advertising.com, who help us measure and personalize our advertising on the site, and Omniture, who collects and analyzes anonymous usage and volume statistical information from our users. We may share some anonymous, aggregated demographic information (like ages or zip codes) with some of our partners, but we do not share any personally identifiable information except as specified in this policy. You can find out more about these companies use of cookies, and opt out of their programs, with the following links: Omniture, Yahoo, Advertising.com.

Accessing and changing personal information

You can access and change your account information in My Account. There, you can change your address, telephone number, email address, password, Social Security Number or Taxpayer ID (if applicable) and privacy and communications preferences.

We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing on the website, or using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses. If you have agreed to receive marketing communications through check-out with our partners, you must change your communication preferences with them directly.

If you choose to use our referral services, we ask you for your friend's name and email address. We will automatically send your friend a copy of the email. Consignment King or our service providers store this information for the sole purpose of sending this one-time email. Your friend may contact us at info@ConsignmentKing.com to request that we remove this information from our database.

Security

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our sites or other sites throughout the internet (including the ones we link to), different rules may apply to their use or disclosure of the information you disclose to them. Consignment King does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

Privacy Policy Updates

If we decide to change our privacy policy, we will post those changes on this site and notify you of material changes with an alert on the site or a communication to you. Changes take effect 30 days after they are posted to the site. This policy was last updated effective December, 2011.

Questions

Should you have any questions or concerns regarding this policy, please contact us at:

Consignment King, LLC.
Email: info@ConsignmentKing.com